Terms & Conditions

Review our terms and conditions covering appointments, payments, cancellations, and client responsibilities before booking.

Terms and Conditions

These terms and conditions govern your use of our website and services. By booking an appointment, purchasing a product, or otherwise using our services, you agree to be bound by these terms.

1. Appointments and Booking

All appointments are subject to availability and must be booked through our website, by phone, or in person. A valid form of payment or deposit may be required to secure your booking. We reserve the right to refuse or reschedule appointments at our discretion.

2. Cancellations and Rescheduling

We understand plans change. Our cancellation policy is as follows:

  • Cancellations must be made at least 24 hours in advance
  • Late cancellations or no-shows may be subject to a fee
  • Deposits may be non-refundable for missed appointments
  • Rescheduling is welcome with reasonable notice

3. Payments and Pricing

Prices for treatments and products are listed on our website and are subject to change without notice. Payment is due at the time of service unless otherwise agreed. We accept major credit cards and other payment methods as posted in our facility.

4. Treatment Eligibility and Consent

Certain treatments require a consultation and completed health history prior to service. You agree to provide accurate and complete information about your medical history. We reserve the right to decline treatment if it is deemed unsafe or inappropriate for your skin condition or health status.

5. Results and Expectations

Individual results vary based on skin type, condition, and adherence to aftercare instructions. We do not guarantee specific outcomes, and no treatment is guaranteed to produce identical results for every client.

6. Refunds and Returns

Services rendered are non-refundable. Unopened, unused products may be returned within 14 days of purchase with a valid receipt. Package and membership refunds are subject to our internal policy and may be prorated based on services already received.

7. Client Conduct

We are committed to providing a safe, respectful environment for all clients and staff. We reserve the right to refuse service to anyone who is disruptive, abusive, or acts in a manner that compromises the safety or comfort of others.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Your use of our services is at your own risk.

9. Intellectual Property

All content on our website, including text, images, and logos, is our property or used with permission and may not be reproduced or distributed without our written consent.

10. Changes to These Terms

We may update these terms and conditions from time to time. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us.